Our Manly Privacy Policy

Introduction

Our World Directories Pty Limited ("Our Manly").
This statement descibes Our World Directories policies relating to the collection and use of your personal information. It applies to your use of any of the Our World Directories sites, or related web entities. These policies are in addition to Our World Directories general Terms and Conditions of use and should be read in conjunction with these Terms and Conditions.

Your personal information and its importance to Our World Directories
Our World Directories Membership terms
Your information
Your privacy
Cookies
How we use and disclose your information
How we communicate with you
How we store your information
How you can access your information
3rd party sites
Questions/Problems
Changes to the privacy policy
Further information

Your personal information and its importance to Our World Directories

Your personal information is important to us. We recognize that your privacy is very important and that you have a right to control personal information. We know that providing personal information is an act of trust and we take that seriously. The following sections set out how we handle and protect your personal information and safeguard your privacy.

Our World Directories Membership terms

Our World Directories have created a Membership system which offers local specials and may include VIP access to events and other activities. To become a member and obtain the full benefits of Membership, you must register your details with us. (Membership is not necessary to access general content). The benefits of Membership will include (and are not limited to): your own VIP membership card; access to e-mail newsletters; interactive tools and services and access to competitions. Also, to keep you up to date with what’s happening in your area, we'll email you occasional Member only offers from selected partners and regular updates of our products and services.

We use php and mysql functionality as an authentication system for Membership. To become a member, you must first obtain access. At sign-up, you will be prompted for information such as your e-mail address, password, address, state and postcode. A requirement to join our world portal.

How we collect information about you

There are three main ways we collect information about you:

If you are not or do not log in as a member
Whenever you visit the portal, our servers automatically record information about your usage of the portals, such as the time of the visit, its duration and the pages you visit. This is to help us understand what parts of our portal our users enjoy the most and to help us ensure that advertisements on the portals are most directly relevant to your interests. If you have not identified yourself, such as by registering for Membership or logging in as a member, the information we collect about you remains anonymous.

If you log in as an our world member
Once you have become a member, we collect personal information about you in order to provide you with the full benefits of Membership. When you first register for Membership, we collect information from you such as your e-mail, name and suburb, and will continue to add to your member profile as you interact more on the portal, for example, if you enter a competition or subscribe to our newsletters.

If you purchase online
When you register to receive online products or services, for example, travel tickets, accommodation and other online products, we or our carefully selected providers collect certain information, such as your name, e-mail address and credit card details, so that we can process your orders, authenticate returning users or help users who experience problems.

If you enter into a competition
When you enter into a competition, you may be prompted to sign in to Membership. This will streamline the entry process, as many of the competition entry fields will be pre-populated with information we already hold about you. You may be required to provide further information to satisfy the entry conditions. If the competition is being sponsored by an advertiser, you may be prompted to opt-in to receive further promotional material from that third party. If you consent to this, then at the end of the competition, we will provide the information on your entry form to that third party. Use of your personal information will be in accordance with this Privacy Policy as well as that of the third party. The URL or contact details for third party privacy policies will appear in the competition terms and conditions.

How we preserve your privacy

We understand that even with our Privacy Policy, some people will not feel comfortable disclosing personal information in order to become a member. It is a requirement of our privacy policy that when you register your required information is valid.

Our use of cookies

Cookies are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes. Most web browsers are set to accept cookies. However, if you do not wish to receive any cookies, you may set your browser to refuse them. In some instances this may mean you will not be able to take full advantage of parts of the website.

The use of cookies can enhance your enjoyment of what we offer, because they may help us personalise your experience of our website by providing information which is most relevant to your interests. Cookies provide us with aggregated information on how users interact on our website, track which advertisements are effective and help us improve your experience. We also use cookies to operate the Membership system, as they help us identify visitors to the portal who have previously registered. Cookies do not personally identify you, but do identify your browser.

We use the independent company Google Analytics to measure and analyze Internet usage across the Network. The Google tracking code collects the following core information on usage of the our world portals:

The number of page views (or page impressions);
The number of unique visitors;
How long these unique visitors (on average) spend on the Network;
Common entry and exit points into the Network.

This aggregate, non-personal information is collated by Google and provided to us to assist in analyzing usage of the Network. The data is also accessible by media organizations and research companies for the purpose of conducting industry comparisons with other Internet portals.

All pages on the Network are coded with javascript software. This is transparent to the user, as the software makes use of an invisible image (via JavaScript) or an invisible Java Applet*, at the bottom of the web page. This software stores a cookie in your browser, which contains a unique identifier. This enables Google to track the number of unique visitors to the Network. In no way does this unique identifier identify a user personally. We do not and will not marry any data collected by Google with any personal information collected on the Network.

Google software code cannot be disabled entirely on the Our World Directory pages, as the code takes into account all web-browser configurations, including the disabling of Java and JavaScript. However, if cookies are disabled in your browser, then Google analytics cannot track you as a unique visitor and will consider you a new visitor each time you browse a new page on the Network. To learn how to disable your cookies, refer to the beginning of this section.

To learn more about Google' privacy policy, click here (insert link)

*The use of Javascript and/or Java Applet is dictated by the browser you use. Typically, Internet Explorer users with Version 4 or above will use the Javascript method. Netscape users or users whose browser does not support Javascript 1.1 will use the Java Applet method.

How we use and disclose your information

We will not disclose any information about you without your consent unless it is:

Required by law;
We believe it necessary in order to provide you with a service which you have requested;
We suspect that your use of the Network is in breach of the Terms of Use;
To protect the rights or property of Our World Directories, any Our World Directories user or any member of the public; or
To lessen a serious threat to a person's health or safety.

We will never share your personal information with a third party or allow a third party to promote its products and services directly to you without your explicit consent.

In order to operate the website or deliver a service you have explicitly requested, we sometimes share your personal information with an affiliate or with a service partner.

How we communicate with Our World Members: service messages and promotional messages we send to you

We send our members service e-mails which contain important information about updates, changes and developments, local information profiles and other information, such as if we take down a service which we know you are currently using, or, if we have improved a service and want to communicate its new functionality to you. For you to continue to make the most of what’s available on the Network, it is essential that we send these communications.

From time to time, we will send you member-only offers from our carefully selected partners, e-mail newsletters to which you have subscribed, and tell you about new competitions.

You can manage the type of information you receive from us by:

updating your Membership profile;
unsubscribing from the message you receive

How we store your information and keep it secure

We will take all reasonable steps to keep secure any information we hold about you and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorized access to your personal information.

You can also play an important role in keeping your personal information secure by maintaining the confidentiality of any password and accounts used on the Our World website(s). Please notify us immediately if there is any unauthorized use of your account by any other Internet user or any other breach of security.

How you can access your information

If you are a member, you can access, change and update your membership profile at any time. We will endeavour to respond to your request within seven days.

Our World Directories links to 3rd party websites and Co-Branded sites

We provide links to websites outside our own site(s). These linked sites are not under the control of Our World Directories and we do not accept responsibility for the conduct of companies we link to. Before disclosing your personal information on any other website, we advise you to read the terms and conditions and privacy policy of that website.

There are also a number of Co-Branded sites on our website which may operate under their own terms and conditions and privacy policy.

Before disclosing your personal information to any Co-Branded sites, you should read the relevant policy or terms of use. In some cases, the specific terms on the Co-Branded site will override Our World Directories own policies.

What to do if you have a problem or question

If you make us aware of any ongoing concerns or problems with our website(s), we will take these issues seriously and work to address these concerns. You can contact us using individual site ‘contact us’ forms.

Changes to the Privacy Policy

Our commitment to make Our World Directories leading Australian websites means that we are constantly adding new features and functionality to our site(s). We will continuously review our Privacy Policy to ensure that it protects your privacy while supporting your user experience on the site(s). We encourage you to keep visiting our Privacy Policy to review updates that may have been made.